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Beware of Scammers Posing as Trusted Organisations

Protect Yourself from Fraudulent Bank and IT Calls

Scammers are targeting Australians by impersonating banks, IT companies, or phone providers. They claim your accounts or devices are insecure and urge immediate action to safeguard your money. These criminals often ask for PINs or request that bank cards and cash be left in letterboxes for “replacement” or “secure handling.”

Using advanced technology, scammers make their calls appear legitimate by mimicking genuine phone numbers. They may even send fraudulent texts in the same conversation thread as your actual bank. These tactics are particularly aimed at older or vulnerable Australians living alone, with many losing significant sums of money.

Spotting the Scam

  1. Impersonation: Scammers claim to represent trusted organisations, such as banks or IT companies.
  2. Urgent Requests: They create fear by suggesting your money or device is at risk.
  3. Unusual Instructions: Requests for PINs, leaving cards, or withdrawing and handing over cash.

How the Scam Works

Scammers manipulate victims into trusting them, using fear to prompt compliance. Once they acquire your card and PIN, they swiftly drain your account.

What to Remember

No legitimate organisation will:

  • Ask for your PIN.
  • Collect your card or request cash withdrawals for security.
  • Urge you to transfer funds to a different account.

Protecting Yourself

Stay vigilant and share this alert with family, friends, and colleagues to help safeguard everyone from these scams. Always verify requests directly with your bank or service provider before acting.

scamwatch

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