How Scammers Use Car Crash Compensation Claims to Steal Personal Information
A common phone scam begins with an unexpected call, where scammers claim to be from an official-sounding organization, such as the “Road Accident Helpline,” offering compensation for a past car accident.
The scammer might ask for personal details, like a date of birth and address, claiming it’s needed to process compensation, sometimes promising amounts as high as $15,000. Victims may be added to a “sucker list,” increasing their chances of being targeted again.

The Insurance Commission of Western Australia (ICWA) warns that these calls are fraudulent, and personal details should only be provided through official channels.
What You Can Do:
- Never give personal information over unsolicited calls.
- Ask for the caller’s name and details, then verify independently.
- Use resources like the White Pages or an online search to check if the call is genuine.
- Contact WA ScamNet at 1300 30 40 54 for further advice.
Remember, legitimate organizations will never cold-call you for sensitive information. Always be cautious and hang up if you suspect a scam.
Source scamnet.wa.gov.au